“Intelligent course design”: it is about access and equity. We want our courses to be accessible to all people, from all walks of life. And life, as we know all too well, can be messy! Our courses have been designed to be completed, like all vocational training, parallel to a full-time work commitment as standard. However, the reality is: no two peoples’ work-life balance looks the same. That’s where our intelligent design features come into play.